Terms and Conditions

1. Agreement to These Terms

These Terms and Conditions (“Terms”) govern your access to and use of everythingayanaai.com and related website features operated by Everything Ayana AI (“Everything Ayana AI,” “we,” “us,” or “our”).

By accessing this website, submitting a form, scheduling a consultation, or purchasing services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

When you purchase services, a proposal, statement of work, order form, invoice, or service agreement may contain additional terms. If there is a direct conflict, the signed or expressly accepted service-specific agreement controls for that service.

2. Eligibility and Authority

You must be at least 18 years old and legally able to enter into a binding agreement to use this website or purchase services. If you act for a business or organization, you represent that you have authority to bind it to these Terms.

3. Acceptable Website Use

You may use this website only for lawful purposes. You agree not to:

• Violate any applicable law, regulation, or third-party right
• Submit false, misleading, fraudulent, unlawful, or harmful information
• Attempt to gain unauthorized access to the website, accounts, systems, or data
• Introduce malware, malicious code, or disruptive technology
• Scrape, copy, reproduce, or exploit website content without permission
• Interfere with website security, operation, availability, or another person’s use
• Use the website or our services to impersonate others, send unlawful communications, or facilitate discrimination, harassment, fraud, or abuse

4. Services and Project Agreements

Everything Ayana AI provides business-support services that may include website creation, AI receptionists, chat and lead support, appointment scheduling, customer communication systems, automation, consulting, setup, customization, and related services.

Website descriptions are general and do not guarantee that every feature or service is available, appropriate, or included in a particular package. The specific scope, timeline, deliverables, fees, revision limits, ongoing support, and responsibilities for a project will be stated in the applicable proposal or service agreement.

Project schedules depend on timely client decisions, content, credentials, feedback, payments, and third-party platform availability. Delays in receiving those items may extend delivery dates.

5. Client Responsibilities

If you purchase services, you are responsible for:

• Providing accurate, complete, and timely information, content, approvals, and feedback
• Maintaining authorized access to accounts, domains, telephone numbers, calendars, software, and other resources needed for the work
• Reviewing and approving deliverables, workflows, scripts, disclosures, and customer-facing information before launch
• Ensuring that your business, offers, communications, data collection, calling, texting, recording, advertising, and use of AI comply with applicable laws and industry rules
• Obtaining any consent, notice, license, release, or permission required for content, data, calls, texts, recordings, images, trademarks, or third-party materials you provide or direct us to use
• Maintaining appropriate human review, monitoring, security, backups, and escalation procedures after launch

You represent that you have the right to provide all materials and instructions you give us and that our authorized use of them will not violate another person’s rights.

6. AI-Powered Features and Services

Our website or client solutions may use artificial intelligence, automation, voice technology, chat systems, or third-party models. AI-generated responses can be incomplete, inaccurate, delayed, or inappropriate. They are not a substitute for professional legal, medical, financial, tax, emergency, or other licensed advice.

Clients are responsible for reviewing AI scripts, knowledge sources, permissions, disclosures, routing rules, and outputs; testing systems before use; monitoring performance; and providing a reasonable way for users to reach a human when appropriate.

Do not submit highly sensitive information through general website, chat, voice, email, or text features unless a written agreement expressly authorizes it and appropriate safeguards are in place.

AI and automation services may depend on third-party platforms and may change, experience outages, or behave differently after provider updates. We may adjust configurations to maintain functionality, but uninterrupted or error-free operation is not guaranteed.

7. Telephone, Email, and Text Communications

When you provide contact information and request communication, you authorize us to respond about your inquiry, consultation, account, appointment, or requested services using the methods you selected or reasonably used to contact us.

If you separately consent to automated or marketing calls or texts, message frequency may vary and message and data rates may apply. Marketing consent is not a condition of purchase. You may withdraw consent at any time by replying STOP to a text or by making another reasonable opt-out request. Reply HELP for assistance.

You are responsible for providing a number and email address that you are authorized to use and for notifying us if your contact information changes.

8. Fees, Payments, Cancellations, and Refunds

Fees, deposits, subscription charges, payment schedules, renewal terms, cancellation rights, late charges, and refund eligibility will be stated in the applicable proposal, invoice, checkout page, or service agreement.

Unless a service-specific agreement states otherwise:

• Invoices are due by the date shown on the invoice
• Work may be paused when a payment is overdue
• Third-party fees, platform subscriptions, telephone usage, domains, hosting, advertising, and other external costs are the client’s responsibility unless expressly included
• Amounts paid for completed work, work already performed, activated subscriptions, purchased third-party services, or nonrecoverable expenses are nonrefundable to the extent permitted by law

Nothing in these Terms limits any cancellation or refund right that cannot legally be waived.

9. Intellectual Property

Our Website and Materials

The website and its original text, graphics, branding, designs, methods, templates, workflows, documentation, code, and other materials are owned by or licensed to Everything Ayana AI and are protected by applicable intellectual-property laws. No ownership rights are transferred merely because you access the website or receive a demonstration.

Client Materials

You retain ownership of materials you provide. You grant us a limited license to use, reproduce, adapt, transmit, and display those materials only as reasonably necessary to evaluate your request, provide services, maintain records, or comply with law.

Project Deliverables

Ownership and license rights for paid project deliverables will be described in the applicable service agreement. Unless that agreement states otherwise, our pre-existing tools, reusable templates, systems, methods, know-how, and third-party materials remain the property of their respective owners.

10. Third-Party Platforms and Links

Our website and services may rely on or link to third-party platforms, including website, email, calendar, telephony, messaging, payment, hosting, AI, social-media, and automation providers. Their services are governed by their own terms, policies, pricing, availability, and technical limitations.

We do not control and are not responsible for third-party content, security, outages, policy changes, account suspensions, data practices, or continued availability. You are responsible for reviewing and complying with the terms that apply to accounts or platforms used for your business.

11. No Guarantee of Business Results

Examples, demonstrations, testimonials, projections, and discussions are illustrative only. We do not guarantee revenue, sales, leads, appointments, conversion rates, search rankings, customer satisfaction, cost savings, regulatory approval, uninterrupted availability, or any specific business outcome.

Results depend on many factors outside our control, including your offer, market, pricing, implementation, staffing, follow-up, data quality, customer behavior, platform performance, and legal compliance.

12. Disclaimers

To the fullest extent permitted by law, the website and general website content are provided “as is” and “as available.” We disclaim warranties not expressly stated in a signed service agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

We do not warrant that the website or any automated feature will always be available, secure, accurate, complete, compatible, or free of harmful components. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

13. Limitation of Liability

To the fullest extent permitted by law, Everything Ayana AI and its owner, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, revenue, data, goodwill, opportunities, or business interruption; or damages arising from third-party platforms, unauthorized access, client instructions, or reliance on AI-generated output.

For claims arising from paid services, our total aggregate liability will not exceed the amount you paid directly to Everything Ayana AI for the specific service giving rise to the claim during the three months before the event giving rise to liability. For claims arising only from use of the free website, total liability will not exceed $100.

These limits do not apply where liability cannot lawfully be excluded or limited.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Everything Ayana AI and its owner, contractors, and representatives from third-party claims, liabilities, losses, and reasonable expenses arising from your unlawful use of the website or services; your content, data, products, offers, communications, or instructions; your violation of these Terms, a service agreement, or applicable law; or your infringement of another person’s rights.

15. Suspension and Termination

We may suspend or restrict website access or services when reasonably necessary to address overdue payment, security risk, suspected fraud, unlawful activity, abusive conduct, a material breach, platform requirements, or risk to another person or system.

Termination of paid services is governed by the applicable service agreement. Provisions that by their nature should survive termination—including payment obligations, intellectual property, disclaimers, liability limits, indemnification, and dispute terms—will survive.

16. Honest Reviews and Feedback

You may provide honest reviews, ratings, or feedback about your experience. Nothing in these Terms prohibits a truthful review or a lawful report to a government agency. We may use feedback you voluntarily submit to improve our services, provided we do not publicly identify you without permission unless the information is already public.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Before filing a lawsuit, you and Everything Ayana AI agree to make a good-faith effort to resolve the dispute by written notice describing the issue and requested resolution. If the dispute is not resolved within 30 days after receipt of notice, either party may pursue available legal remedies.

Unless applicable law requires otherwise, any court proceeding arising from these Terms will be brought in a state or federal court with jurisdiction in or serving Brevard County, Florida, and each party consents to that venue and jurisdiction.

18. Changes to These Terms

We may update these Terms to reflect changes in our services, technology, providers, or legal obligations. Updated Terms will be posted on this page with a revised effective date.

Changes apply prospectively. We will not retroactively make a material change that takes away rights already promised for a completed transaction without appropriate notice and consent when required.

19. General Provisions

These Terms, the Privacy Policy, and any applicable service agreement constitute the relevant agreement between you and Everything Ayana AI. If a provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our written consent. Headings are for convenience only.

20. Contact Us

Questions, legal notices, and dispute notices may be sent to: